How GoPuncher is built to hold this data.
Where your data lives
- The database, the media and the API all run in the United States. Personal information never leaves it.
- Screenshots and webcam photos are kept in private storage, reachable only through links that expire in minutes.
- Employee computer The desktop app records while the timer runs.
- US-hosted servers Records are stored on servers in the United States.
- Manager web panel Managers and admins read the reports in the web panel.
Who can reach it
- Employees see their own data, managers their teams, admins the company.
- A manager sees only the teams they manage.
- Companies are isolated from each other at the database level.
- Changes to settings are written to an audit log.
- Our own staff reach customer data only on your support request, and that access is logged.
On the employee's computer
- Sign-in tokens are protected by the operating system.
- Captures waiting in the offline queue are encrypted.
- No secrets are shipped in the app.
What expires when
| Data | Kept for |
|---|---|
| Screenshots | Kept for the period set for your company, then deleted automatically. |
| Webcam photos | Kept for the period set for your company, then deleted automatically. |
| Time and activity records | For as long as your account is active. |
Reporting a problem
Write to info@gopuncher.com.
See it on your own numbers.
Half an hour, your questions, and the real panel on screen. No slide deck.