Terms of Service
Effective May 1, 2026
These terms govern your use of GoPuncher, a time tracking and work activity application for employers ("the Service"). By creating an account or using the Service you agree to them. If you are agreeing on behalf of a company, you confirm you may bind that company ("Customer", "you").
1. The Service
GoPuncher provides a Windows desktop application for employees and a web panel for managers and administrators. It records work time and, depending on the settings the Customer chooses, activity counts, active application and website names, screenshots, and webcam photos: only while an employee's timer is running. The Service is provided as it is described on this site and in the product itself.
2. Accounts and access
You are responsible for your account, for the people you invite, and for the roles and permissions you grant them. Access inside your company is yours to manage. Tell us promptly at info@gopuncher.com if you believe an account has been compromised.
3. Your responsibility to the people you monitor
This clause is the one we care about most.
You decide what the Service records in your company. You are the employer, and the law of the place where your people work decides what you must tell them and what you must obtain from them. You agree that, before tracking any person, you will give that person lawful notice of the monitoring, obtain any consent or acknowledgement the law requires, and keep that notice current when you change what is collected. Several US states require written notice, posted notice, or an acknowledgement on hiring; some kinds of collection carry heavier requirements than others, and webcam capture is the heaviest of them.
You also agree not to use the Service to track anyone who is not working for you, to record anyone secretly where the law forbids it, or to make the Service's records the sole basis of a decision that the law says must involve a human.
GoPuncher gives you the tools to do this properly: a notice screen with a recorded consent, settings per company, team and person, an audit log of setting changes, and pages your people can read. It does not give you legal advice, and nothing on this site is legal advice.
4. Acceptable use
Do not attempt to break, probe or overload the Service, access another company's data, resell the Service without our agreement, or use it to break the law. We may suspend an account that does any of this, and we will tell you why.
5. Your data
Your work records belong to you. We process them to provide the Service, under our Privacy Policy and the Data Processing Addendum. You can export your records at any time while the account is active.
6. Availability
We work to keep the Service available and we do not promise a specific uptime figure. Maintenance, third-party outages and incidents happen; we will not pretend otherwise.
7. Fees
Fees, if any, are agreed with you in writing before they apply. There is no automatic charge from using this website or requesting a demo.
8. Ending the agreement
You may stop using the Service and close your account at any time. We may end this agreement with notice to you, or immediately if §4 is breached. After the account ends, the retention periods in the Privacy Policy apply; export what you need before you close it.
9. No warranty
The Service is provided "as is" and "as available", without warranties of any kind to the extent the law allows. We do not warrant that the records produced will satisfy any particular legal or payroll requirement in your jurisdiction, that is what §3 is about.
10. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental or consequential damages, and our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
11. Changes to these terms
We will post changes here with a new effective date. If a change is material we will say so at the top of the page for at least 30 days.